Hitachi Powdered Metals Co.,Ltd.'s Approach to Personal Information Protection

Together with the specification of rules and establishment of a management system, Hitachi Powdered Metals Co., Ltd. has fixed the personal information protection policy given below, informed executive staff and workers, and is striving to protect personal information appropriately by following this policy.

Definition of Personal Information

For Hitachi Powdered Metals Co.,Ltd., personal information is information that is related to existing persons and that can be used to identify specific persons (for example, names, birth dates, numbers assigned to individuals, symbols or other marks, images, or voice recordings, and relevant information).
This includes information that cannot be used to identify individuals by itself, but can be used to identify individuals by easy cross-referencing with other data. Personal information is not limited just to information that can identify individuals, but also includes all information that indicates facts, decisions, or evaluations relating to a person's attributes (such as a person's height or build, finances, work type, or position).
Based on the Personal Information Protection Policy given below, Hitachi Powdered Metals Co.,Ltd. will pay detailed attention to, and expend the utmost efforts on, protecting and managing such information.

Scope

This "About Personal Information Protection" document establishes the handling of personal information provided by a customer in a Hitachi Powdered Metals Co.,Ltd's website.

Personal Information Protection Policy of Hitachi Powdered Metals Co.,Ltd.

1. 1.Collecting, Using, and Providing Personal Information

While carefully considering the entrusting of customer information during company activities, Hitachi Powdered Metals Co.,Ltd. will handle such information appropriately by establishing a management system for personal information protection for each type of business, and also by following stipulated rules for collecting, using, or providing personal information.

1. 2.Following Laws and Norms

For the handling of personal information, Hitachi Powdered Metals Co.,Ltd. will follow the Japanese laws and norms applicable to the protection of relevant personal information. Also, Hitachi Powdered Metals Co.,Ltd. will create and follow personal information management rules that conform to these laws and norms.

1. 3.Implementing Safety Measures

To ensure the correctness and safety of personal information, in accordance with the rules for information security, Hitachi Powdered Metals Co.,Ltd. will implement various measures (such as managing access to personal information, restricting the means for transporting personal information outside the company, and preventing incorrect access from outside the company), and strive to prevent any problems with personal information (such as the loss, destruction, falsification, or leakage of information).

1. 4.Respecting a Person's Rights Regarding His or Her Personal Information

When a customer makes a request to reveal, correct, or delete his or her own personal information, or seeks to prevent the use or provision of such information, Hitachi Powdered Metals Co.,Ltd. will respond with sincerity, respecting the customer's rights related to that personal information.

1. 5.Establishing Rules for Managing Personal Information Protection, and Making Continual Improvements

Hitachi Powdered Metals Co.,Ltd. will make sure that executive staff and workers recognize the importance of personal information protection, and will steadily establish rules for managing personal information to ensure that such information is used appropriately and is protected. These rules will be maintained and improved continually.

Purpose of Using Personal Information, and Providing to Third Parties

1. Hitachi Powdered Metals Co.,Ltd. will use personal information only to achieve the following listed purposes.
   1. To execute contracts between a customer and Hitachi Powdered Metals Co.,Ltd.
   2. To contact for discussions or meetings with customers
   3. To provide after-service for products
   4. To perform stock-related tasks
   5. To perform analysis to improve products or services, based on surveys
   6. To respond to various types of inquiries
   7. To provide personal information to Hitachi group companies when Hitachi Powdered Metals Co.,Ltd. co-operates with a Hitachi group company to carry out some business tasks.
2. Hitachi Powdered Metals Co.,Ltd. will not provide customer personal information to a third party without first obtaining consent from the customer, except in the following circumstances:
   1. When required by law
   2. When required to protect human life, to avoid injury, or to protect assets, and when obtaining customer consent would be difficult.
   3. When required to improve public health or improve the healthy upbringing of children, and when obtaining customer consent would be difficult.
   4. When required to co-operate with the lawful activities of a national agency, local government organization, or person or organization entrusted with such a task, and obtaining customer consent would interfere, or be likely to interfere, with the carrying out of such activities.
   5. When entrusted with the handling of personal information, in the range of activities required to reach the purpose of the use.
   6. When providing personal information to continue business activities when business-related events such as mergers occur.

Request to Customers

1. Most of the services provided by Hitachi Powdered Metals Co.,Ltd. can be used without requiring customer personal information. However, please understand that some services cannot be provided unless the customer provides personal information to Hitachi Powdered Metals Co.,Ltd.
2. Please understand that Hitachi Powdered Metals Co.,Ltd. is not responsible for the safety of personal information at websites of other companies which are linked to the website of Hitachi Powdered Metals Co.,Ltd.

Reveal of Personal Information or Reception of Complaints

For customer personal information maintained by Hitachi Powdered Metals Co.,Ltd., please Contact Us by email(kojinjoho@hitachi-pm.co.jp) when requesting Hitachi Powdered Metals Co.,Ltd. to reveal, correct, add, delete, stop usage of, stop providing to a third party, or provide a purpose-of-use report for personal information, or when sending a complaint.

Note: Personal information sent to the above contact addresses is not preserved by Hitachi Powdered Metals Co.,Ltd., and is deleted when a reply is made to the inquiry.

Special Notes

1. The personal information protection policy of Hitachi Powdered Metals Co.,Ltd. is based on Japanese law.
2. Hitachi Powdered Metals Co.,Ltd. may modify this "About Information Protection" document as appropriate to accommodate improvements in the handling of personal information, or changes or additions to laws or other norms.
3. This "About Personal Information Protection" document goes into effect from the day it is published (including the update day).

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